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Privacy Policy

Privacy and security are in QWERIO’s DNA and we ensure that our technical and organizational measures in place respect your data protection rights. This Privacy Policy describes our rules regarding the management, processing and storage of personal data submitted as part of our services, in compliance with the RGPD guidelines. The term ” personal data ” refers to information relating to an identified or identifiable natural person.

Consent

By registering for our training courses or by filling in the various contact forms on one of our sites(www.qwerio.net) you agree and accept that QWERIO may collect, process, store and/or use the personal data submitted in accordance with the rules set out below.

By giving us your consent, you also retain the right to rectify, forget and/or delete your personal data.

Personal data collected

Identity and contact details of the data controller

Personal data is collected on our website.

CNIL declaration

You retain the right to lodge a complaint with this supervisory authority concerning a breach of data protection.

Data collected on the site

When you use one of our sites, we collect and process personal data about you, such as your first name when you create an account.

We will also ask you to provide us with your e-mail address so that we can use this information to create an account and send you information and notification e-mails.

When using our services, the following data is collected and processed: connection data and browsing data. Some data is collected automatically as a result of your actions on the site (see paragraph on cookies below).

When you register on www.qwerio.net, you register by creating an account.

Purpose of processing and legal basis

The main purpose of collecting your personal data is to provide you with the most relevant information. To this end, you agree that we may use your personal data to:

  • resolve any problems that may arise in order to improve the use of our site and services;
  • personalize, evaluate and improve our services, content and documentation;
  • analyze the volume and history of your use of our services;
  • inform you about our services;

Recipients of your data

The personal data collected from you on the site is intended for QWERIO’s own use and may be passed on to subcontracting companies that QWERIO may call upon in the performance of its services. QWERIO ensures compliance with data protection requirements for all its subcontracting companies.

QWERIO does not sell or rent your personal data to third parties for marketing purposes under any circumstances.

Furthermore, QWERIO does not disclose your personal data to third parties, except if (1) disclosure is required to process transactions (i.e., for verification purposes in connection with online payment processing with credit card companies); (2) QWERIO is compelled to do so by a governmental authority or regulatory body, in the event of a judicial requisition, subpoena or similar governmental or judicial requirement, or to establish or defend a legal claim; or (3) the third party is acting as QWERIO’s agent or subcontractor in performing the services (for example, QWERIO uses the services of a telecommunications company).

Your data protection rights

In accordance with the French Data Protection Act and the European General Data Protection Regulation 2016/679 (RGPD), you have the right to access, rectify and delete your personal data, which you can exercise by sending us a request via our contact page: https: //qwerio.net/contact/. Your requests will be processed within 30 days. We may ask that your request be accompanied by a photocopy of proof of identity or authority.

You can also modify your personal data yourself at any time by logging into your account and accessing the desired application.

Cookies/Tracking

At QWERIO, we attach great importance to the protection of your privacy and to transparency in the use of your data when browsing our site.

Use of Plausible

We use Plausible to analyze the performance of our site and understand how to improve your experience. Plausible is an RGPD-compliant, privacy-friendly solution that:

  • Does not deposit any cookies on your device.
  • Does not collect any personal data, such as your IP address, unique identifiers, or anything else that directly identifies you.
  • Aggregates only anonymous data to provide us with general statistics on the use of our site (e.g. number of visits or pages viewed).

Thanks to Plausible, we can analyze general browsing trends while guaranteeing the total confidentiality of our visitors.

Cookie management on our site

In the absence of cookies linked to our analysis tools, only data necessary for the basic operation of the site is used. No third-party or advertising cookies are installed by default or without your consent.

This ensures that your browsing on our site remains totally anonymous and non-intrusive.

Exclusion of internal collaborators

To ensure the accuracy of our analyses and to avoid data distortion, we explicitly exclude visits from our internal collaborators.

Data retention

QWERIO collects your personal data for the purposes of fulfilling our contractual obligations and for information on how and how often you use our services, and we store this data in active databases, log files or other types of files for as long as you use our services.

QWERIO only stores your data for as long as is necessary to provide the service. You will be able to access your personal data as long as your account remains active. After a period of inactivity, QWERIO reserves the right to delete your account. Your data will then be deleted.

Data storage and transfer

The hosting servers on which QWERIO processes and stores databases are located :

  • on OVH servers.

QWERIO undertakes to store its data in France and not to transfer it outside the European Union.

QWERIO undertakes to inform you immediately, insofar as we are legally authorized to do so, in the event of a request from an administrative or judicial authority relating to your data.

Security

As part of its services, QWERIO attaches the utmost importance to the security and integrity of its learners’ and prospects’ personal data.

Accordingly, and in compliance with the RGPD, QWERIO undertakes to take all useful precautions to preserve the security of the data and in particular to protect it against any accidental or illicit destruction, accidental loss, alteration, unauthorized distribution or access, as well as against any other form of illicit processing or communication to unauthorized persons.

To this end, QWERIO implements industry-standard security measures to protect personal data from unauthorized disclosure. By using industry-recommended encryption methods, QWERIO takes the necessary steps to protect payment and credit card information.

Furthermore, in order to prevent unauthorized access and to ensure the accuracy and proper use of data, QWERIO has put in place appropriate electronic, physical and managerial procedures to safeguard and preserve the data collected through its services.

Even so, no one can consider themselves completely safe from a hacker attack. That’s why, in the event of a security breach, QWERIO undertakes to inform you as soon as possible and to do its utmost to take all possible measures to neutralize the intrusion and minimize its impact. Should you suffer damage as a result of the exploitation of a security vulnerability by a third party, QWERIO undertakes to provide you with all necessary assistance to enable you to assert your rights.

Please bear in mind that any user, customer or hacker discovering a security vulnerability and exploiting it may be subject to criminal sanctions, and that QWERIO will take all measures, including filing a complaint and/or taking legal action, to protect the data and rights of its users and itself and to limit the impact as far as possible.

Modification of the privacy policy

QWERIO reserves the right to modify this Privacy Policy at any time, in particular in accordance with changes in applicable laws and regulations. We recommend that you check these rules from time to time to stay informed of our procedures and rules concerning your personal information.

Contact us

Visit our contact page at https://qwerio.net/contact/ if you have any questions or you can contact us directly by email at contact@qwerio.net.