Case study

The company

Fromi has established itself as one of the world’s leading distributors of specialty cheeses.

As an independent family business, Fromi has been developing its passion for cheese and gastronomy for over 50 years: selecting, innovating, putting people and their know-how at the heart of its activities.

The challenge

1. Digitizing and dematerializing the export declarationprocess,
2. Strong legislative pressure on the destination of products: the objective was to digitize the online declaration of goods, mandatory since June 01, 2022(expadon),
3. A real challenge on the time-to-market of the solution with a deadline, the objective being to deploy the solution as quickly as possible.

The strategy

We had to co-construct the project with a strong deadline.

1. Change management: the first lever of our strategy was support in expressing Fromi’s needs: agile and technical workshops to define the scope of the project, and anticipate future needs and challenges.
   This change management was deployed throughout the project to define and industrialize the mailing rules (the PowerApps application was developed for this purpose).
2. Digitization of mailingprocesses using Power Automate workflows.
3. Deployment of Azure Data Gateway to enable Fromi to automatically process data from their ERP.
4. Automated sending of new requests: we created a customized connector to send new requests to the expadon platform.

Results

• Productivity gains and agility: considerable processing time saved on time-consuming document filling for each item, which was previously done by hand.
• Compliance with new legislation.
• Continuous process improvement thanks to low-code technology, which encourages in-house citizen developers to make modifications to Power Apps.
• Rapid time-to-market for the solution, deployed very quickly to meet an urgent need.

Project duration

3 months to deploy the entire solution, with the following stages:

• Expression of need
• Implementation phase
• Acceptance testing (tests and corrections)
• Production launch

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